Last updated: 1/10/2026
Wrap AI is a digital software-as-a-service (SaaS) platform that provides AI-powered email template creation tools. As we offer purely digital services and do not sell or ship any physical products, this policy clarifies our service delivery model.
Important Notice: Wrap AI does not manufacture, sell, or ship any physical products. We are a digital service provider offering software solutions for email template creation.
Upon successful payment and account creation, you gain immediate access to our platform:
Your account is activated immediately after payment processing. You will receive:
Our service provides the following digital deliverables:
Our platform is available 24 hours a day, 7 days a week, subject to:
Our service is available globally to users with internet access. No geographic restrictions apply to our digital service delivery.
To access our service, you need:
If you experience any issues with service delivery or platform access:
Email Support
Contact our support team for technical assistance
This policy is maintained in compliance with payment gateway requirements, including Razorpay's merchant policies.
As a digital service provider, we do not handle physical goods, shipping logistics, or delivery tracking. All transactions are for digital service access and usage rights.
For questions about our service delivery or this policy:
Email: support@eliteweb.top
Business Hours: Monday - Friday, 9 AM - 6 PM (IST)
Response Time: Within 24 hours