Privacy Policy

Last updated: 1/10/2026

This Privacy Policy describes how Wrap AI Builder ("we", "our", or "us") collects, uses, and protects your information when you use our service.

1. Information We Collect

Personal Information:

  • Name and email address (when you create an account)
  • Billing information (for paid subscriptions)
  • Profile information you choose to provide
  • Communication preferences

Usage Information:

  • Templates and projects you create
  • Files and assets you upload
  • Feature usage and interaction data
  • Device and browser information
  • IP address and location data

Automatically Collected:

  • Cookies and similar tracking technologies
  • Log files and error reports
  • Performance and analytics data

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our AI email template service
  • Process your requests and transactions
  • Send you technical notices and support messages
  • Respond to your comments and questions
  • Analyze usage patterns to enhance user experience
  • Prevent fraud and ensure security
  • Comply with legal obligations
  • Train and improve our AI models (anonymized data only)

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers:

We work with trusted third-party service providers who help us operate our service:

  • Payment processing (Stripe)
  • Cloud hosting and storage
  • Analytics and monitoring services
  • Customer support tools

Legal Requirements:

We may disclose your information if required by law or to protect our rights, property, or safety.

4. Data Security

We implement appropriate security measures to protect your personal information:

  • SSL/TLS encryption for data transmission
  • Encrypted data storage
  • Regular security audits and monitoring
  • Access controls and authentication
  • Employee security training
  • Incident response procedures

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as necessary to provide our services:

  • Account information: Until account deletion
  • Project and template data: Until you delete them
  • Billing records: 7 years for tax purposes
  • Usage analytics: 2 years (anonymized)
  • Support communications: 3 years

You can request deletion of your data at any time by contacting us.

6. Your Privacy Rights

You have the following rights regarding your personal data:

Access and Portability:

  • Request a copy of your personal data
  • Export your templates and projects
  • Receive data in a portable format

Correction and Deletion:

  • Update or correct your information
  • Delete your account and data
  • Request erasure of specific data

Control and Objection:

  • Opt out of marketing communications
  • Object to certain data processing
  • Restrict processing of your data

7. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Authenticate your account
  • Analyze site performance and usage
  • Provide personalized content

Cookie Types:

  • Essential: Required for basic functionality
  • Analytics: Help us understand usage patterns
  • Functional: Remember your preferences
  • Marketing: Deliver relevant advertisements (with consent)

You can control cookies through your browser settings, but some features may not work properly.

8. International Data Transfers

Your information may be transferred to and processed in countries other than India. We ensure appropriate safeguards are in place:

  • Standard contractual clauses
  • Adequacy decisions from relevant authorities
  • Certification schemes where applicable
  • Compliance with Indian data protection laws

9. Children's Privacy

Our service is not intended for children under 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Indian Privacy Rights & Data Protection

In compliance with Indian data protection laws and regulations:

  • Right to know what personal information is collected
  • Right to access and correct your personal data
  • Right to delete personal information
  • Right to data portability
  • Right to withdraw consent
  • Right to non-discrimination for exercising privacy rights

Note: We do not sell personal information to third parties and comply with all applicable Indian data protection regulations.

11. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Significant changes will be communicated via email.

Contact Us

If you have any questions about this Privacy Policy or want to exercise your rights, please contact us:

Email: wrap-ai@eliteweb.top

Support: support@eliteweb.top

Address: A.R Telecom, Ajmer , Rajasthan 305024, India

Response Time: We aim to respond within 30 days